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Airline Customer Service Contacts

Below are the airline customer service contacts.

(english) 8:00am - 9:00pm Lt. Monday to Friday.
(english) 9:00am -5:30pm Lt. Saturdays, Sundays and Holidays
Domestic Airlines
Alaska Airlines
Phone: 1-800-654-5669 Alaska Airlines Customer Care
8:00 AM - 5:45 PM (PT), Monday - Friday
8:00 aM - 4:45 PM (PT), Saturday
Central Baggage Service
1-877-815-8253
7:00 AM - 7:00 PM (PT), Daily
Central Baggage Service/Baggage Claims
PO Box 68900 - SEALZ
Seattle, WA 98168
Allegiant Airlines
Allegiant Airlines
ATTN: Customer Relations
1201 North Tower Dr.
Las Vegas, NV 89144
BaggageForms only online
1-705-505-8888
American Airlines
Fax: 1-817-967-4162 American Airlines Customer Relations
4000 E. Sky Harbor Blvd
Phoenix, AZ 85034
Delayed Baggage
Baggage delayed less than 5 days:
1-800-535-5225
24 hours
7 days a week

American Airlines Central Baggage Service
1-800-866-4010
1-972-425-5240

Monday - Friday
7:30 a.m. - 4:30 p.m. CT
Delta Air Lines
Phone: 1-800-335-8241 prompt 6 (for Baggage Info) Delta Air Lines
PO Box 20706
Hartsfield Atlanta Airport
Atlanta, GA 30320-6001
Baggage Service Center:
To contact the Baggage Service Center, call
800-325-8224
Fax: 1-888-286-3163
Email: Click here to send an E-mail
Frontier Airlines
Phone 1-801-401-9000 Frontier Center One
7001 Tower Rd
Denver, CO 80249
Attn: Customer Relations
Jet Blue
Phone: 1-800-JETBLUE (538-2583) (in the US) JetBlue Airways
P.O. Box 17435
Salt Lake City, Utah 84117-7435
Baggage Service Team:
1-866-538-5438
Fax: 1-801-365-2440
Fax: 1-480-693-2300    
Spirit
Phone: 1-801-401-2222
Available 24 hours a day, 7 days a week
Spirit Airlines Corporate Office
2800 Executive Way
Miramar, Florida 33025
Hours of Operation: Monday – Friday from 8:30 AM to 5:30 PM EST
 
Direct: 1-586-791-7300
Southwest
Phone: 1-855-234-4654 Customer Relations Southwest Airlines
P.O. Box 36647 - 1CR
Dallas, Texas 75235-1647
 
United Airlines
Baggage Resolution Service Center & Customer Care
United Airlines, Inc.
900 Grand Plaza Drive NHCCR
Houston, TX 77067-4323
United Baggage and lost articles:
1-281-821-3526
1-800-335-2247 (toll-free from the U.S. and Canada)
Virgin America - part of Alaska Airlines
WestJet
WestJet Customer Care
Log on WestJet.com and complete feedback contact form and submit
Baggage:
1-866-666-6224
International Airlines
Air Canada
Phone: 1-888-247-2262 (toll free domestic)
1-514-393-3333 (regular toll charges apply international)
Air Canada - Customer Relations
PO Box 64239,
RPO-Thorncliffe
Calgary, AB, Canada
T2K 6J7
Missing/Damaged Baggage
1-888-689-2247
Fax: 1-866-584-0380
Web: www.aircanada.com
Air France
Phone: 800-237-2747
877-247-9247 Customer Relations
Air France
Customer Relations
P.O. Box 2098
Dept. 980
Atlanta, GA 30320-2980
For baggage inquiries, first file a claim on-line through www.AirFrance.us. Then click on Information, the Baggage drop down list of items for help.

After the claim is filed, you can use the 800 number to follow up.
Web: www.AirFrance.us
Alitalia
Fax: 212-903-3568 Alitalia Airlines
Attn: Customer Relations Dept.
51 Madison Ave.
Suite 2000
New York, NY 10010
For baggage inquiries relating to luggage lost within the past 5 days, call 800-905-9992.

After 5 days, if you are a permanent resident of the USA or Mexico, call 212-903-3575.
E-mail: customer.relationsNYC@alitalia.it
Austrian Airlines
Phone: 1-516-296-9650 Baggage
Online
British Airways
Phone: 1-718-425-5550 Customer Relations USA
Building 59 - Terminal 7
JFK Airport
Jamaica, NY 11430
Baggage:
Complete online at BA.com
Baggage Tracing: 800-828-8144
Iberia
Web: www.iberia.com   Baggage Services:
1-800-772-4642
7AM - 4PM (Central European Time Zone (GMT + 01.00)
Lufthansa
Phone: 800 645-3880
24 hours / daily
Baggage: Complete form online
Fax: +1 - 516 - 296 - 9838    
Web: www.lufthansa.com    
Qantas
Phone: 1 800 227 4500

Open hours: 5.30am-9.30pm 7 days a week MST,
6.30am-10.30pm 7 days a week MDT
After hours, calls may be diverted to Australia.
Baggage: Complete form online
Web: www.qantas.com    
SAS Customer Care
Phone: 1 800 - 345 9684 Opening hours
08.00 - 20.00 h, Mon - Fri
09.00 - 17.00 h, Sat - Sun
Address
SAS Customer Relations
9 Polito Avenue
Lyndhurst, NJ 07071
 
Fax: +1 201 896 3735    
Web: www.flysas.com    
Virgin Atlantic
Email: customer.relations.us@fly.virgin.com Virgin Atlantic - Customer Relations
PO Box 570
Canton, MA 02021
Virgin Atlantic Baggage Claims
Baggage Claims
PO Box 569
Canton, MA 02021
Fax: 1-866-343-1912
baggage.services@fly.virgin.com
Reservations: 1-800-862-8621